Terms and Conditions

Reservations

Your reservation is confirmed after payment or written confirmation from the hotel. Rates are displayed in lei (RON) and include accommodation for the selected number of guests.

Rates and cancellation

Non-refundable rates cannot be cancelled free of charge. Flexible rates can be modified or cancelled according to the conditions shown at the time of booking.

Check-in and check-out

Check-in from 15:00, check-out by 11:00, via self check-in using the codes received on the morning of arrival.

House rules

Please respect the peace of other guests and the property in your room. Any damages may be charged.

Invoicing

Company invoices are issued only if company details are provided before check-out.

Disputes

For any concerns, you may contact us directly. You may also contact ANPC, including for alternative dispute resolution (SAL): reclamatiisal.anpc.ro.